Streamline Patient Care & Appointment Booking on WhatsApp
Automate clinic appointment bookings, send pre-consultation reminders, deliver lab reports instantly, and reduce patient no-shows with 0% message markup.
Pre-Approved Meta Templates for Healthcare & Clinics
Deploy high-converting notification and promotional campaigns in seconds without approval delays.
Doctor Appointment Booking & Rescheduling
Let patients choose specialities, doctors, and available time slots directly in WhatsApp without needing an app.
Key Capabilities:
- 24/7 booking access
- Syncs with Hospital Management Systems
- Automatic calendar invites
Got Questions about WhatsApp for Healthcare & Clinics?
Everything you need to know about compliance, pricing, verification, and API setup.
Yes! You can configure an interactive list menu or AI agent where patients select the department, doctor, and date/time slot to instantly book an appointment.
Why Healthcare & Clinics Leaders Are Moving to WhatsApp API
Compare legacy communication channels with modern automated WhatsApp conversational flows.
High patient no-show rates (up to 30%) wasting valuable doctor consultation slots.
Send automated 24-hour and 2-hour appointment reminders with 1-tap confirm or reschedule buttons.
Patients waiting in long queues at clinic reception desks to collect lab reports.
Deliver password-protected PDF lab reports and digital prescriptions directly to patients on WhatsApp.
Clinic phone lines constantly busy with patients inquiring about doctor timings and fees.
Deploy an AI clinic receptionist to handle appointment booking, fees, and doctor schedules 24/7.
Proven Use Cases for Healthcare & Clinics
Drive higher conversion rates and automate operations across the entire customer lifecycle.
Doctor Appointment Booking & Rescheduling
Let patients choose specialities, doctors, and available time slots directly in WhatsApp without needing an app.
Instant Lab Test Reports & Prescriptions
As soon as blood tests, scans, or doctor prescriptions are finalized, send them instantly as PDF attachments.
Post-Consultation & Medication Follow-Ups
Send automated medication schedules, post-surgery care instructions, and follow-up consultation reminders.
How It Works in 4 Simple Steps
From initial customer discovery to automated qualification and multi-agent closure.
HMS / EHR Integration
Connect your clinic software (Practo, KareXpert, custom HMS) via MSGTODAY webhooks.
Automated Triggers
Automate booking confirmations, 24h reminder nudges, and report upload triggers.
24/7 AI Triage
AI answers patient queries on doctor fees, clinic directions, and preparation instructions (e.g. fasting before blood test).
Reception Desk Inbox
Front desk staff manage multi-line patient chats from one central dashboard.
“Our patient no-show rate dropped from 28% to just 7% after deploying automated WhatsApp confirmations. Delivering lab reports on WhatsApp has also freed up our front desk staff significantly.”